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1. Companies with large R&D budgets and isolated development centers are so far from the actual work that they miss opportunities to create. The companies with lower R&D usually have strong Quality programs, Toyota and GE for example. It is the incremental progress implemented through the Quality programs that drive innovation in those companies. I would hazard a guess that if we could see accounting for the Quality programs, the money spent on innovation would be less divergent than the example below.
Software and Pharma innovation is probably the only place where Quality programs do not directly impact innovation as exemplified by Microsoft and Pfizer. 2. One thing that the Booz Allen study noted that you didn't touch upon is that if a company does spend a certain amount of money on R&D they will get returns on their investment. It's the companies that spend too little or too much that don't get much of a return in relation to their spending. I think ecommerce companies like Google, Yahoo, Microsoft, Monster, and Amazon are changing the whole R&D paradigm. Things like quarterly brainstorming meetings, office hours for discussion, seed funding for projects, and other creative activates to keep new ideas and projects moving are less formal than the IBM and Intel models that are closed and hierarchical. 3. I went to a memorial service for Paul Collard, a Hyde Parker [from Chicago's Hyde Park, ed] who was a loyal customer of mine in my Computer business. He was the hardware/production brains behind US Robotics. One of the people who spoke at the memorial service said that when they started advertising their first modem in BYTE Magazine back in the early to mid 70’s (it was an “acoustic Coupler” modem where you plug a phone receiver into rubber cups), they hadn’t even made any yet. It was just a design in Paul’s head. They would get checks from people and tell them that they would not cash their check until they could send them the modem. Paul then sat down and made them in cheap, dingy offices with a small shoestring operation West of Chicago’s Loop. Paul and the other two or three founders really wanted USR to end up in the Robotics industry, but all they every made was modems. Paul was a serial tinkerer – maybe like Edison. Paul didn’t really like the person management aspects as USR grew, so he got out of it and set up a Solar Energy Business called Midway Labs. There he developed a Solar Simulator (a very bright Light bulb), among other things. He used to come into my store intending to pick up one thing and leave an hour or two later with a variety of goodies. We knew all the guys who worked for Paul quite well.
When Paul was growing up in England they had an explosives club, and later got into Rockets. His sons are like him in that respect. Aaron is just finishing college. He bought a building and renovated it, outfitting it with a lot of energy saving options and a T1 so he could use Vonage to rent out rooms to College students.
He started a Media conversion business (convert slides and albums to digital formats, etc.), but I think he is getting bored with it now. He developed a way of using a Flatbed scanner to scan 8mm (and other) film, using things he learned from his Engineering classes in college. It automatically advances, scans the frames and keeps them organized. This way, you don’t have to run the film through a projector and (with old film) destroy it because of all of the tight turns.
Paul Collard had Huntington’s Correa and gradually lost the ability to communicate with the world. It was hard to see him decline over the years. My responses ... Thanks to all. The Paul Collard story provides another example of applied research a la Thomas Edison ...
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