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Missing Innovation in GM’s Impala

12 December 05

 

On 22 November, General Motors announced its long-awaited restructuring plan.  The company will close all or part of a dozen North American facilities and lay off 30,000 workers. 

 

Many people feel that even these actions will not be enough to keep General Motors from bankruptcy.  GM bonds are rated as junk, and the company’s market capitalization of $12 billion is 3 percent of General Electric’s and a bit below that of Coach, the luxury handbag maker.

 

There are many contributing factors to General Motors’ current predicament, ranging from employee health care costs to restrictive union contracts.   This update will focus on the costs of missing innovation, as embodied in the Chevy Impala.  

 

Recent reviews of Chevy’s redesigned Impala highlight the consistent and notable lack of new technology in this core product.  At a time when Ford has declared innovation to be its top priority, the innovation that’s missing in Chevy’s Impala results in lower sales and profits for this popular automobile.

 

 

The 2006 Chevrolet Impala

   

The Impala represents the core of Chevrolet, which is GM’s core brand.  It is GM’s largest selling passenger car, with annual unit sales of about 290,000 vehicles.  This makes it the third most popular car in the United States, after Toyota’s Camry and Honda’s Accord. 

 

First introduced in 1958, the car has been redesigned for 2006.  Yet, according to a recent review in The New York Times, the design and layout of its basic operating systems are more than fifteen years old:

 

Ø                  While Toyota and Honda redesign their basic frame and chassis every four years, the new Impala is built on GM’s W-car architecture, which has been the foundation for many of the company’s midsize cars since 1988.

 

Ø                  The Impala’s basic engine is a redesigned pushrod V-6.  Toyota and Honda (as well as most European automakers) have stopped making the pushrod engines.  Instead, they favor the overhead-cam design.  But the overhead-cam engine is more complex and more expensive.  It’s not offered for the Impala.

 

Ø                  The Impala comes with a four speed automatic transmission, while most competitors offer five or six speed transmissions.  The extra speeds can improve both acceleration and fuel economy.

 

Chevy executives defend their technology choices as appropriate.  They will provide performance-based rationales for maintaining a basic design that is almost 20 years old.  The pushrod V-6, for example, incorporates new technology.  When it comes to the W-car architecture from 1988, Chevy management sees older as better.

 

“The [W-car architecture] has been around for years … it has had very good crash ratings … Frankly we are proud of it.”

 

Andy Byerly, vehicle performance manager for the Impala, in The New York Times

 

Automotive technology has made significant advances since 1988.  Because its basic design hasn’t changed in almost twenty years, fewer of these advances are reflected in the Chevy Impala than in its competitors. 

 

As a result, Chevy can’t charge the prices that its more innovative competitors can.  On a per-pound basis, Chevy has to sell the car at a significant discount. 

 

As the chart shows, the price per pound of the Impala is about 15 percent lower than the price per pound of the Camry, and almost 25 percent lower than the price of the Honda Accord.  (These calculations are based on the MSRP list price of the six cylinder versions of each vehicle, and don’t reflect the additional discounts that Chevy dealers often offer to attract sales.)

 

Since all auto companies have about the same cost for raw materials, such as steel or subcomponents, the lower per-pound price for the Chevy Impala translates into lower gross margins.

 

            It’s easy to see how Chevy product managers can find themselves in this position.  Major changes to engines or architectures are both more expensive and more risky than the incremental tuning that predominates in Chevy’s new Impala.  As Chevy executives postpone major new platform design efforts in order to save money in product development, the company falls further behind its more innovative competitors. 

 

           As a result, it has to charge less for its product.   The years of missing innovations in the Impala translate to lower prices and profit margins for Chevrolet.

 

More Information:

 

1.                          The New York Times review of the 2006 Chevrolet Impala is here.

2.                          For a history of the Chevy Impala, see the Wikipedia entry here.

3.                          Thanks to Harvard Professor Kent Bowen for suggesting the price per pound measurement.

4.                          I’ve done a few updates on General Motors and innovation. Recent ones touched on GM’s research into electric vehicles, and the disappointing trajectory of Saturn.

 

Comments --

Tom Davenport wrote:

I was thinking about GM over the weekend, since I will be teaching about them in January. I got my Car and Driver 10 best cars issue over the weekend, and the Corvette won once again. Why do they do so well with it, and so poorly with every other car?

My response:

I was talking with Ron, a car guy, and he believes that Cadillac is the most innovative car company around right now.  So there’s Cadillac and Corvette, and probably a bunch of others.  What I find particularly puzzling about GM is that they do incredible things at the periphery of their business – but in the core, high volume, they seem to be starving the products for new features.   And of course, if they could get higher margins in their core products, that would be very helpful to them….

 

 

 

 

 

 

 

 

 

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